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We have enabled a tool that restricts the email IDs which can be used for sending emails through scripts, to prevent spamming. In case you wish to use an email address to send an email using the PHP mail function, please ensure to register it in the cPanel.
How do I register an email ID?
cPanel
Click on Registered mail IDs under the Email section.

Enter the email ID you wish to register and click on Submit.

Plesk 11
Click on Whitelist Email under the Websites & Domains.

Enter the email ID you wish to register, select the reason from the drop down list and click on OK.

Plesk 12
Click on Whitelist Email.

Enter the email ID you wish to register, select the reason from the drop down list and click on OK.

How do I remove a registered email ID?
cPanel
Click on Registered mail IDs under the Email section.

Click on Remove next to the email ID you wish to remove.

Plesk 11
Click on Whitelist Email under the Websites & Domains.

Click on View All to list the registered email IDs.
Select the email ID you wish to remove and click on Remove.
Click on Yes to confirm the action.
Plesk 12
Click on Whitelist Email.

Click on View All to list the registered email IDs.
Select the email ID you wish to remove and click on Remove.
Click on Yes to confirm the action.
Note
The changes to the registered email IDs can take up 30 minutes to reflect.
Checks the availability of the specified 3rd level .NAME domain name(s).
| Name | Data Type | Required / Optional | Description |
|---|---|---|---|
| auth-userid | Integer | Required | Authentication Parameter |
| api-key | String | Required | Authentication Parameter |
| domain-name | Array of Strings | Required | Domain name(s) that you need to check the availability for |
| tlds | String | Required | Pass *.name for 3rd level .NAME domains |
GET
https://domaincheck.httpapi.com/api/domains/thirdlevelname/available.json?auth-userid=0&api-key=key&domain-name=domain.one&domain-name=domain.two&tlds=*.name
Returns a hash map containing domain name availability status for the requested TLDs:
Domain Availability Status (status)
available - domain name available for registration
regthroughus - domain name currently registered through the Registrar whose connection is being used to check the availability of the domain name
regthroughothers - domain name currently registered through a Registrar other than the one whose connection is being used to check the availability of the domain name. If you wish to manage such a domain name through your Reseller / Registrar Account, you may pass a Domain Transfer API call. See details
unknown - returned, if for some reason, the Registry connections are not available. You should ideally re-check the domain name availability after some time.
Overview
Service tax is a tax levied on the transaction of certain services specified by the Government of India.
How does this affect me?
If Service Tax is applicable to you, the invoices generated will be updated to include Service Tax (14%), Swachh Bharat Cess (0.5%) and Krishi Kalyan Cess (0.5%).
How do I add my Service Tax ID?
You can provide your Service Tax ID at the time of signing up for a Customer account.
If you did not add it at the time of signing up, you can provide it from your Control Panel by clicking the
icon at the top right corner of the page and then clicking on Manage Profile. You can then enter your Service Tax ID in the provided field.

This feature is only available for Linux and Windows Shared Hosting Plans. (Single Domain, Multi Domain and Reseller Hosting).
Before changing the primary domain of your account, there are some important steps to follow to safeguard your account and ensure a smooth transition.
Type the Domain Name of the order in the search field on the homepage, select Order from the drop down and click on Search.

Click on Change Domain.
Enter the new Domain name and click on Save.
Click on OK to close the notification.
For a standalone Hosting package (i,e you do not have the domain registered with us) , if the current domain has any free services enabled in the system (DNS or Domain forwarding), you will encounter the below error message.
Unable to modify domain as free services are enabled. Contact support to disable these services.
In case you still wish to modify the primary domain, contact our support team at to disable these free services.
If the new domain name that you want to assign to the package, already has a similar hosting package in the system, you will not be able to assign this domain primary domain.
Example: If there is an existing Single Domain Linux Hosting package for mydomain.com, you cannot change the primary Domain name of another Single Domain Linux Hosting package to mydomain.com.
The .GDN Registry has announced the following downtime:
Date: Tuesday, 6th December 2016
Time: 02:00 AM - 04:00 AM (0200 - 0400 hrs) GMT/UTC
Duration: 2 hours
During the above maintenance window, you would not be able to
Register, Renew, Transfer, Manage .GDN domain names with .
This outage shall have no impact on the resolution/working of your
already registered domain names. Please feel free to get in touch with our Support Team at , in case of any queries/doubts.